If you can, recall those predictions of 2020 consumer behavior from last December. They painted rosy pictures, didn’t they? We thought there would be growing demand for experiential in-store and pop-up shopping. Shifts from shared online digital experiences (e.g. gaming) to in-person events. Ample opportunities for career-switching and saving for retirement. More off-the-beaten-path adventure travel. Obviously, no one could predict the pandemic t...