Kris Oswold is a leader in global business process design and organizational transformation. As the director of supplier diversity, she brings a unique perspective to the role. In addition to being passionate about expanding opportunities for diverse suppliers to transact with UPS, Kris brings experience from across the UPS enterprise identifying where results fall short of desires and redesigning metrics, processes and systems to better achieve goals. Prior to her current role, Kris had responsibility to execute, and then to redesign, UPS processes across the globe, including all aspects of customer support, technical support, billing, payment processing, and collections. In addition to pioneering enterprise-level process design and ownership at UPS, Kris has opened and operated UPS offices in the United States, Europe, Asia and Africa.
United Parcel Service